Get in Touch With Us
Whether you have a question about one of the non GamStop casinos we've reviewed, spotted something that needs correcting, or simply want to share feedback on how we can improve, we'd like to hear from you. Below you'll find how to reach us, what kinds of enquiries we handle, and what to expect once you've sent your message.
How to Contact Us
Email is the most direct route to our team. Every message is read by a real person, and we aim to respond within two working days. Please write to us at [email protected].
To help us get back to you as quickly as possible, a short summary of your enquiry in the subject line makes a real difference — it means we can route your message to the right member of the team straight away.
What We Can Help With
We welcome all kinds of messages. The most common reasons readers get in touch include:
- Content questions — If something on our site is unclear, or you'd like more detail about a casino, a bonus or how our rankings work, just ask.
- Corrections and factual updates — Spotted a figure that looks outdated, an offer that's changed, or information that doesn't match your experience? We take accuracy seriously and investigate every flag.
- Editorial suggestions — Have a topic you'd like us to cover — a payment method, a game type or a new site not yet reviewed? Reader suggestions genuinely shape our content pipeline.
- Partnership and commercial enquiries — If you represent a casino brand or an affiliate network and would like to discuss how we work together, please introduce yourself and outline your proposal. Note that commercial relationships never determine editorial rankings — our methodology is independent.
- Support signposting — If you or someone close to you is concerned about gambling habits, mention it in your message and we'll point you towards appropriate organisations. 18+ only.
What Happens After You Write to Us
Your message is reviewed by a member of the editorial team — not an automated system. We don't send generic auto-replies as a substitute for a real answer. Our target response window is two working days, though during particularly busy periods it may stretch a little further. We will always follow up.
If your enquiry relates to a specific page — for example one of our casino reviews or our best non GamStop casinos rankings — including the URL saves time and helps us give you a more precise response.
Our Editorial Standards
Non Gamstop Casinos is an independent comparison and review site. Our content is researched and written to help GB-based readers make informed decisions about casinos that operate outside the GamStop self-exclusion scheme. We are not affiliated with GamStop or any UK regulatory body, and we do not accept payment in exchange for editorial position.
Cara Yardley leads editorial at rachelswirl.co.uk and oversees the accuracy and fairness of everything we publish. If you believe any content on this site is misleading, outdated or incorrect, please contact us — we investigate every report and update pages promptly where warranted.
A Note on Response Times
We are a small editorial team, so we appreciate your patience. Here's what to expect:
- Send your message to [email protected] with a clear subject line.
- A team member will read your message — typically within one working day of receipt.
- You'll receive a personalised reply within two working days in most cases.
- For complex factual investigations or commercial proposals, we may take a little longer and will let you know if so.
Thank you for visiting this page. We look forward to hearing from you.